Outcomes
You desire outcomes.
We promise to give them to you.
The Strategic Level
Focused on Results
Imagine your all-time favourite holiday? Where did you go? What made it so special? We're willing to bet it was all the terrific outcomes you achieved--time with the family, new experiences, romance, inner peace & relaxation, etc. How you got there is typically of less importance, although the journey can be its own outcome.
Well, isn't the same true in your business? We believe you care about happier employees, safer operations, and profit growth, to name but three, and if that requires a new performance management system, additional PPE, or faster processes, so be it. The list goes on.
The point it, you love results! You want to achieve outcomes. It's the advantages of these changes that matter far more than the change itself. What's vital is that we influence profit, safety, and happiness, for instance. How we do it will be tailored to your situation, much as the methods of transportation in that holiday of yours were.
Since the goal is to secure the benefits of transformation that you care most about, we always start by discovering the outcomes that will make you happy. Already know what those are? Tell us! We'd love to hear them.
Feel Like You're Always Firefighting?
If you could pay $500 to acquire $1,000 worth of new business or avoid $1,000 of additional expense, then by any measure you've got yourself a
good deal, haven't you?
Well, that's just what we're offering you.
Getting help to achieve your desired outcomes is as affordable today as it is ever going to be. Meanwhile, the business costs of failed progress will continue to accrue or even grow, dollar after dollar, day after day. Just as a fire grows into a blaze, so too do many business issues grow in severity if left unattended, along with the cost & effort of addressing them. With that in mind, it will cost a lot less to invest in owning the improved outcomes today rather than later. And wouldn't you rather start enjoying the benefits instead of just the headaches?
Whether you are pursuing Golden Gates or trying to escape Burning Platforms, we can help. Invest in the health & safety of your bottom line today and secure the business outcomes that matter to you.
The Operational Level
We are
people-centric,
results-driven,
business transformation experts.
Let's acknowledge the obvious
- You are an accomplished & successful leader.
- You have an exciting vision of what's possible and know what needs to get done.
- You have an organization and team full of incredible talent you can be proud of.
- You just need a little help making that vision a reality. Heck, we all do sometimes!
Our expertise resides in our ability to define that vision, create alignment towards it, and leverage the resources you have to maximum effect, while minimizing the disruption to your business, so you get results and peace of mind.
Strategic Planning & Execution
Winning in the marketplace requires ambition, a clear vision, and a strategic plan understood by all employees. It requires goals, performance management systems, and a succession plan. It challenges you to align, allocate resources effectively, and adopt a cadence of behaviours that drives superior growth.
We can help.
Business Intelligence & Optimization
Optimization can be enabled or constrained by technology. Applied effectively, it streamlines processes, improves stakeholder experience, and provides unparalleled business insights for targeted optimization efforts. Often, however, there remains considerable opportunity to extract additional value in line with the strategic vision.
We can help.
Integration & Process Improvement
A process sits behind every activity of a business. Maximizing output for the smallest input requires defined processes, clearly understood by all, and reviewed regularly. As organizations evolve & expand, issues of process and integration require concerted effort to continue serving the strategic needs of the business.
We can help.
In Other Words, We Can Help With
Strategy
Formation
Business Insight & Analysis
Employee
Enablement
Performance
Management
SCM & Operations Optimization
Project & Change Management
Process Design & Improvement
Inorganic
Growth
The Tactical Level
If you love detail and specificity, we can help you achieve the desired outcomes by managing:
PERFORMANCE LEVERS
Operational Performance Frontier
Operating as close as possible to best practice.
Customer Segmentation & Offer Design
Discerning which customers warrant different offers.
Strategic Pricing
Developing scientific pricing solutions and sales tools.
Operating Model Design & Overhead Management
Adapting what you do to what customers will pay for.
Customer Value Management
Knowing your best life-time and life-cycle customers.
Sales Force Effectiveness
Focusing, equipping, and empowering the sales force to win the right business.
Multi-Local Competitor Strategies
Acting smart, locally, and in diverse competitive environments.
Multi-Channel Routes to Market
Matching your channels to customer needs.
Marketing ROI
Ensuring your marketing efforts yield the highest impact.
Sourcing & Vendor Management
Controlling and reducing supply-side costs.
PERFORMANCE ENABLERS
People & Processes
Developing your company's key asset as effectively as possible.
Customer & Competitor Intelligence
Developing a mindset and tools to know all you valuably can.
Operational Cost & Profit Intelligence
Knowing how you make money, where, and why: True North.
Systems & Infrastructure
Investing in the right technology to get the job done.
Tools, Metrics & Tracking
Knowing how well you are doing all the time.
HOW DO WE DO WHAT WE DO?
We determine where you want to go and make it happen:
01
Define Your Vision
Understand what's keeping you up at night, where you want to go, and how big the gap is with where we are today.
02
Create a Customized Plan
Carefully plan & prioritize what needs to be done to find you relief and set clear expectations for moving forward.
03
Execute & Grow
Execute the change plan, working carefully within the organization to minimize disruption and maximize results.
04
Transfer & Pivot
Ensure the full adoption, support, and ownership of any changes before pivoting to the next priority in your vision.
Ready to get your life back
and
make exciting progress in your business?
Let us know what your biggest headaches are and what your vision and goals are. Consider this: If we were to meet 2 years from today, what must have happened in your personal and professional life for you to feel happy with the progress & state of things?
45 Baseball Place, Suite 1402
Toronto, Ontario, Canada, M4M 0H1
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